Renaissance Stanford Court Hotel San Francisco 
Hotels San Francisco
User rating
5.0
out of 5
Street: 905 California St
City: San Francisco
Federal State: California
Postal Code: 94108
Country: USA
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Renaissance Stanford Court Hotel San Francisco

Renaissance Stanford Court Hotel San Francisco

We had our Leadership Conference at the Stanford in August of 2008. All I can say is that it was customer service to the extreme. In my nearly 10 years of meeting planning - this was the best I have ever seen. Most places you usually get the customer service on the first day or two and then they forget about you. But, at the Stanford it was through out the entire conference. The staff - AV, back office, restaurant, chef, housing, CSM, manager truly love what they do and it shows. The staff, themselves, get along very well.


Now onto the particulars: AV was excellent, concierge was excellent, staff (Stephen) went out of his way to help and would not leave his side, one of our Executive Board Members who is in a wheelchair, the food was excellent - a great variety and beautiful presentation, meeting was was very good - excellent (they were just finishing up renovations when we arrive), but it was completed by the time we left.

User reviews

Average of Reviews for this Property

Overall rating (weighted)
5.0
Overall, I was satisfied with my recent meeting experience at this hotel.
5.0
If the hotel was suitable for a future program, I would use this hotel again.
5.0
I would recommend this hotel to other meeting professionals or colleagues.
5.0
 

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0 of 0 people found the following review helpful

Customer Service Above and Beyond

Wednesday, 24 December 2008
Written by sjeske  - Top 500 Reviewer

Overall rating (weighted)
5.0
Overall, I was satisfied with my recent meeting experience at this hotel.
5.0
If the hotel was suitable for a future program, I would use this hotel again.
5.0
I would recommend this hotel to other meeting professionals or colleagues.
5.0
We had our Leadership Conference at the Stanford in August of 2008. All I can say is that it was customer service to the extreme. In my nearly 10 years of meeting planning - this was the best I have ever seen. Most places you usually get the customer service on the first day or two and then they forget about you. But, at the Stanford it was through out the entire conference. The staff - AV, back office, restaurant, chef, housing, CSM, manager truly love what they do and it shows. The staff, themselves, get along very well.

Now onto the particulars: AV was excellent, concierge was excellent, staff (Stephen) went out of his way to help and would not leave his side, one of our Executive Board Members who is in a wheelchair, the food was excellent - a great variety and beautiful presentation, meeting was was very good - excellent (they were just finishing up renovations when we arrive), but it was completed by the time we left.

Can't say enough - I would highly recommend them.
Duration: >5 Days
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