Good Stuff from Joan Eisenstodt
Talking points

I find myself often in the company of those who are either in the meetings/hospitality industry or 'near' it. My spouse (Joel) is great about sitting through some pretty (to him) boring conversations about room blocks, attrition, travel woes, and the like.

Yet, in this election 'season' in the US, we have found that in almost every group in which we find ourselves (including the PCMA awards dinner), talking politics.

There are those who say that one should always stay away from religion and politics in conversations. I find that odd. On both subjects, many have strong opinions and why should they not be expressed?

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Bagels - join the movement for REAL ones!
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Good service is no service? Really?!

Guy Kawasaki is one of the people I admire in this world - for the good he does, for the brilliance he espouses and writes. 

 Must admit tho' that when I read the headline, I scrunched up my face in wonder.

But it all made sense when I read the interview. http://www.sun.com/solutions/smb/guest.jsp

When was the last time THIS industry had service about which we didn' t have to comment?

How do we "get there"?

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