If all the service workers...
Posted by: JoanEisenstodt in Service on Apr 20, 2008
chose one day to stay home, what would happen?
It wasn't the first thing on my mind this morning when I left to go to a meeting. It was again pouring rain and a sloppy day. As I walked down the street, I saw one of the people who ensure DC's sidewalks are neat and clean. He was breaking up some boxes someone had left in front of an office building - and you know boxes that have been soaked - it was not a happy experience, I am sure.
He and I stopped about the same place and I thanked him for doing his job well and esp. on a miserable morning. He smiled at me and said "No one's ever thanked me." I told him that people sometimes forget to do the nice things when they are in a hurry. I told him I was grateful that he kept the neighborhood so neat. He said "Somebody has to."
But the truth is, no one does have to.
At the coffee shop on the corner, I noticed how nice all the clerks were and the difference it seemed to make for their co-workers and customers. I listened: the customers who hadn't been back for a bit were welcomed by their orders - you know, "Mr. Sesame Bagel and a latte" or "Ms. OJ and a blueberry muffin." One of those working greeted a homeless man with a hug...and I hope it made both of their days as much as it made mine.
Sitting, waiting for my colleague, I sipped my coffee and ate my (from home) matzoh with charoses. A man, walking by on his way out, leaned in and said "I hope you have a happy Passover."
It all lead me to think about what would happen if all the service workers didn't show up for a day. We are such an odd culture - knowing we have to have service workers yet paying them badly and rarely extending a smile or words of appreciation.
Housekeepers and maintenance staff in hotels and office buildings, street cleaners, coffee clerks, toll takers, garage attendants, and so many more - there when we need them but paid badly and rarely thanked.
What if they all stayed home for a day?


