Good Stuff from Joan Eisenstodt

Periodic musings of one of the Meetings Industry\'s recognized educators.

Stay up to date and in the know on the industry's top issues and events. Joan has over 30 years experience in every facet of event planning and is regularly recognized as one of the most influential people in the industry. Take advantage of her passion for our industry and life-long learning. Bookmark this page today.

Tag >> United Airlines

Expectations....

Posted by: JoanEisenstodt in Westin, United Airlines, Service, Hotel, Airlines on Jul 11, 2008

and realities are often quite different.  Once I am out of airports today (Saturday 12 June) I will write a review of a hotel in which I just stayed and where I facilitated a meeting for a client.

It has to do with expectations and the realities of a hotel, where you may have stayed before or even had a meeting.  It has to do with a brand name that purports to be a higher end especially with this

Comment (0) Read More...