Good Stuff from Joan Eisenstodt

Periodic musings of one of the Meetings Industry\'s recognized educators.

Stay up to date and in the know on the industry's top issues and events. Joan has over 30 years experience in every facet of event planning and is regularly recognized as one of the most influential people in the industry. Take advantage of her passion for our industry and life-long learning. Bookmark this page today.

Tag >> Hotel

9.11.01. Katrina. Rita. Ike. Bangkok. Mumbai. You.

Posted by: JoanEisenstodt in Travel Arrangements, Travel, Tourist attractions, Tourism, Sales Marketing, Safety, Risk Management, Onsite management, News, New Orleans, Katrina Rita Ike, Julia Rutherford Silvers, Jim Fausel, Incentive Travel, Hotel, Events, Education, Economy, Destination, Dave Wiggins, Conventions, Conferences, CATourism Safety Security Conference, Bangkok Thailand, AZ Tourism Safety Security Conference on Nov 29, 2008

As many as 100K tourists are stranded in Thailand, unable to depart.  Airline schedules around the world have been disrupted.  Thailand is both a major (traditional) tourist and incentive destination and is a 'hot spot' for medical tourism - which means that people who took time off to go or those en route also may not be able to get there.  

Airines cut flights into and out of Mumbai, with

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Economic news continues to hit our industry

Posted by: JoanEisenstodt in Travel costs, Tourist attractions, Tourism, Taxes, St. Louis, San Antonio, Research - Travel Trends, News, Jobs, Hotel, Employment, Economy, Destination, Boston, Birmingham Alabama on Nov 02, 2008

A spate of articles today in just one of the news services (bizjournals.com) I receive:

 From Boston, news of cuts of personnel at tourist attractions and the CVB.  And it's the state where there is a proposition (Massachusetts Question 1) on the ballot to again vote on eliminating the state income tax which will further decimate the budget.

From Birmingham, AL, news about a potential increase in

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Did you hear the one about the poor hotels...

Posted by: JoanEisenstodt in Social Responsibility, Renovations, Paralympics, Meetings, Joe McInerney, Industry Associations, Human rights and tourism, Hotel, Events, Diversity and Inclusion, CSR Corp. Social Responsibility, Convention Industry Council, China, APEX, Americans with Disabilities Act, Abilities on Sep 05, 2008

that were fighting the US Justice Department about renovating hotels to ensure they'll be accessible under the revised ADA - Americans with Disabilities Act?

When I read that story on a few industry web sites, I shook my head in wonder, sadness, and anger.  How dare they say they can't do these renovations to ensure accommodation for all people when they can continue to put in fancy TVs and more

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Did you ever wonder...

Posted by: JoanEisenstodt in WorkLife, Relationships, New York Times, Negotiate, Meeting Planning, Hotel, Empathy, Diversity and Inclusion, Disabilities, Dan Pink, Contracts, Abilities on Aug 17, 2008

... what it feels like to walk in someone else's shoes? Or ride in their chair or on their scooter? Or manage a day when pain overtakes you?

Recently, at an industry meeting (in a very large hotel) at which I moderated two sessions, I used a scooter to get around. (Sometimes my NHL makes me unable to walk long distances.)  It was a fascinating experience - watching people ignore me and pretend I

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