Posted by: JoanEisenstodt in WorkLife, Relationships, New York Times, Negotiate, Meeting Planning, Hotel, Empathy, Diversity and Inclusion, Disabilities, Dan Pink, Contracts, Abilities on
Aug 17, 2008
... what it feels like to walk in someone else's shoes? Or ride in their chair or on their scooter? Or manage a day when pain overtakes you?
Recently, at an industry meeting (in a very large hotel) at which I moderated two sessions, I used a scooter to get around. (Sometimes my NHL makes me unable to walk long distances.) It was a fascinating experience - watching people ignore me and pretend I
Posted by: JoanEisenstodt in Marketing on
Aug 13, 2008
A lively discussion has taken place among a few colleagues about a re-launch of a publication read by many in our industry. We have puzzled over the image on the cover of the first issue: a white male. His back faces out and thus we can't tell how old he is - he could be anywhere from 18 to 45 .. unless he's had his hair touched up nicely. He appears to be looking out a window.
Images, in
Posted by: JoanEisenstodt in Tourism, Social Responsibility, Onsite management, Olympics, Industry Associations, Human rights and tourism, Events, Eugene Robinson, EnvironmentGreening, E.J. Dionne Jr., CSR Corp. Social Responsibility, China on
Aug 07, 2008
Many who read this will watch all or part of the Olympic coverage from Beijing. As industry professionals, we will no doubt want to know more about the logistics of moving people and keeping them safe. No doubt we will analyze what we see!
We will wonder how the environment will help or hinder athletes from around the world. And we will wonder how the people of China will manage during the
Posted by: JoanEisenstodt in Airlines on
Jul 31, 2008
Words and the use of language make me smile.
During recent waits in airports in the US, I heard, over and over, "Please refrain from smoking" and wondered why the announcements didn't, instead, say "Smoking is prohibited in this non-smoking facility"?
Then there was the 'crawl' on the flight information board: "Buy-on-board meals may be purchased on the plane."
Isn't that redundant?
Add to the list
Posted by: JoanEisenstodt in Hotel on
Jul 28, 2008
Second time in the last 2.5 weeks that I've been in what are considered "upscale" hotels - and in one, now, even in the "towers" level.
The room is large - which is great.
It's reasonably quiet - until construction starts outside before 6 a.m.
Shower is great.
Bed is fair.
It's the towels - they are thin and raggedy.
And the sheets - nice ones but with holes.
It's the new décor, isn't